What families say about working with Kinfold

We had a box in the store room that nobody had touched in probably eight years. I kept meaning to sort it but there was always something more pressing. The two-hour session with Kinfold got through the whole thing. I was expecting to feel overwhelmed — instead we just worked through it methodically. At the end I had an actual list of what was in there, including three things I hadn't realised were missing. The coordinator was matter-of-fact and didn't rush. I've booked a second session for my mother's papers.

June 2025

My wife and I both work full time. Our household documents were technically all there but nobody other than me knew where anything was. After the course, both of us can find any document within a minute. The naming convention the coordinator helped us choose is simple enough that even my parents could follow it. I appreciated that they were very clear about what they wouldn't advise on — a couple of questions came up during the sessions that they noted down and suggested we take to a solicitor, which was the right call.

May 2025

Good, practical course. The session on digital scanning was particularly useful — I hadn't thought about file format longevity before and there were some scans I had done in the past that weren't going to be easily readable in ten years. The coordinator pointed this out and suggested a straightforward fix. The only thing I'd note is that the video sessions require a reasonably stable internet connection, which we didn't always have. Otherwise, very well run.

June 2025

We chose the archive programme because my parents' documents were genuinely scattered — some in my house, some at my sister's, some in storage, some on an old laptop that nobody had opened in years. Over twelve weeks, Kinfold worked through all of it. The orientation document they produced is something I genuinely didn't know we needed until I read it. My siblings can now find anything without having to ask me, which was the main thing we wanted. The open-questions register flagged three things I've since taken to our family's solicitor.

April 2025

I used the video session option from Ipoh. It worked well — the coordinator talked me through the sorting as I held things up to the camera. The written inventory arrived by email the same day. What I found most useful was the gap list: I hadn't realised I was missing a certified copy of my father's death certificate, which I'm going to need at some point. Knowing that now, before I actually need it, is the practical value of the session.

July 2025

The course was well-paced over five weeks. I'd done some organising before but it was inconsistent — different folders named in different ways depending on when I set them up. The coordinator helped us agree on one naming convention across everything and then applied it consistently. The template pack was useful. My only note is that session two covered quite a lot of ground and felt a little dense — but the workbook captured everything, so I could go back to it.

May 2025